Student Services

Frequently Asked Questions

1. How do I apply for a free trial lesson?

1) You can visit enquire now page and start the enquiry form.

2) On the enquiry form, select the ‘Trial lesson’ option from the drop-down menu under ‘You are enquiring about:’

*Please ensure you add the time and date you would like to participate in your free Trial Lesson in ‘Enquiry Details’.

3) Within 24 hours of the form submission, one of our BCI trainers will be in contact with you to confirm the time and date for the Free trial lesson.

4) You will then receive an email confirming your Free Trial Lesson details.

2. Am I able to change or cancel a scheduled trial lesson or training session?

If you need to change or cancel a Trial Lesson or training session you can do so at any time up until 24 hours before your scheduled session.

3. Are 1:1 courses available as well as small group courses?

1) All Brighten courses are offered as both small group courses of 4, and 1 to 1 sessions, whichever you prefer.