Customer Service
Communication Skills

COURSE OVERVIEW

To ensure that you quickly improve your customer service communication skills, your one-to-one trainer will focus on the specific skills that will personally help you to provide excellent customer service for every customer.

What you will learn:

  • Useful, practical language for your customer service role

  • Conversational language to establish and build rapport with customers

  • Customer Service vocabulary and common customer service expressions

  • Pronunciation and fluency improvement

Benefits of learning 1:1

  • Converse confidently with customers and co-workers in a variety of situations

  • Improve communication skills to advance your customer service career

  • Establish and build successful relationships with customers

  • Customer Service Communication Skills 1:1 Course can be customised to suit your personal requirements

Course levels

Suitable for all English levels.

  • Pre-Intermediate, Intermediate, Upper-Intermediate, Advanced levels

Course duration

Course duration varies based on your learning needs.

If you need educational consultation, please contact us at contact@brightencareers.com.au.

Free trial available for 1 on 1 communication skills training and consultation.